Keep the details. They can make a difference.

Save the communications

A useful record shows what happened, when, and who appears to have been involved. Screenshots are helpful, but keep the underlying messages too.

• Original voicemails, including date and caller information.
• Complete text threads with sender and timestamps.
• Call logs and available carrier records.
• Company names, callback numbers, and websites mentioned.
• Notes identifying prerecorded or artificial voices.

Write a short timeline

Include when you got your phone number, when the unwanted calls began, and the name the caller wanted. If you asked for the calls to stop, record the date and how you made that request.

Approximate counts are fine for the initial review. Distinguish what you remember from what the records show. Do not edit audio or messages in a way that changes their meaning.

Protect yourself while preserving evidence

Do not click suspicious links, give out sensitive information, or prolong a call to obtain more evidence. Before recording a live call, ask an attorney about the recording laws that apply.

Remove unrelated sensitive material from copies you choose to upload, but retain unaltered originals privately. Do not submit Social Security numbers, account credentials, or financial account details.

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